Shipping
HELLO PARRY ships worldwide using Australia Post.
The time frames below are estimated only and will depend on your location. Please note that delivery may take longer if you live outside of the metropolitan area of major cities and during peak seasons such as Christmas and New Year.
AUSTRALIA
Regular Shipping (5-8 business days)
Australia Post - $12
Express Shipping (2-3 business days approximately)
Australia Post - $15
FREE SHIPPING within Australia for orders over $100 , Free shipping for these orders is automatically applied during the checkout process and ship via Regular Post.
Both Regular & Express post come with tracking. You will receive an email from Australia Post with your tracking number (check your spam folder), which you can use to track your order by clicking the following link http://auspost.com.au/track/
***Please note any courier delays are out of our control, we seek your understanding and patience
INTERNATIONAL SHIPPING
FREE SHIPPING worldwide for orders over $200, Free shipping for these orders is automatically applied during the checkout process and ship via standard post (PACK & TRACK) airmail with tracking.
We use Australia Post International Standard Airmail(Pack & Track) & Express Courier Mai( EMS) for all international orders.(Option at check out )
International Standard Airmail (Pack&Track)up to 7 – 12 business days, a flat rate of $25 for all international order. All standard Airmail shipping with tracking number that tracks your parcel along its journey. (Our highly recommended method, however not available to all the country)
Express Courier Mail: 3 – 5 business days with tracking number, a flat rate of $38 to worldwide.
Due to different customs processes in your country, there can be varied delays which are out of our control. If you are concerned about your international order, please contact your country’s postal service (or AusPost) and quote your tracking number for further information.
Please note there are some countries that we do not ship to because of carrier limitations and higher shipment costs. If you have any questions regarding shipping to your country, please contact us at info@helloparry.com
We will not be responsible for any delays in delivery which are beyond our control. This may include delays made by unforeseen weather conditions, a country's local taxes, duties or customs procedures or peak season.
You will receive an email from Australia Post with your tracking number (check your spam folder), which you can use to track your order by clicking the following link http://auspost.com.au/track/
***Please note any courier delays are out of our control, we seek your understanding and patience
General:
We are not responsible for lost or stolen packages or packages delayed in transit.
All sale orders (flash sale or any order use discount code ) all dispatch via standard shipping, unless you choose the upgrade option for express shipping.
Please note that customs fees and any taxes associated with your purchase are the responsibility of the customer.
Customers must provide complete and accurate details when making purchases. HELLO PARRY is not liable for an incorrect delivery address being given at the time of purchase. If an order is returned to HELLO PARRY due to an incorrect delivery address having been given by a customer, the cost associated with correcting and re-shipping the order is the responsibility of the customer.